Please see the following for  information on the Trainz Life-Cycle Policy, and particularly which versions are actively supported: http://online.ts2009.com/mediaWiki/index.php5/Trainz_Life-Cycle_Policy

In particular please note that we can only provide very limited assistance with legacy versions of Trainz.

If you are experiencing issues with an unsupported edition of Trainz, then we would recommend that you try asking for assistance on our forums (which can be found here: http://forums.auran.com/trainz/ ) or the Trainz Official Discord Server ( https://discord.gg/RgUXBqh ).